GoodWills provides digital services and digital documents delivered through an online platform. Because access is provided immediately and digital products can be saved, copied, or downloaded, all sales are final and we do not offer refunds after purchase.

Exceptions (when we will help)

If you experience any of the following, email us at [email protected] and we will work to resolve the issue:

• You were charged more than once for the same purchase
• You were charged an incorrect amount
• A technical error on our end prevented you from accessing the product you purchased
• You believe the transaction was unauthorized

Before filing a dispute

If you believe a charge is incorrect, please contact us first. We can often resolve billing issues quickly and avoid delays associated with payment disputes/chargebacks.